布莱恩·索恩, 军事计划方面的专家, 全球最大体育平台, 建设监督, has nearly 25 years of experience leading infrastructure projects. A retired Army Major with 22 years of service with the Army National Guard, Brian now provides exceptional leadership and project management skills to his Department of Defense (DoD) clients.
布莱恩·索恩 is Tetra Tech’s go-to resource when working with the DoD. 在过去的十年里, Brian has led planning and 全球最大体育平台 of military facilities and infrastructure to support clients under extremely aggressive schedules. He partners with his clients to achieve consensus early on in the project to maximize available funding, 尽量减少以后需要的更改, 满足客户的交货时间表. 利用他的军事训练, 布莱恩带来了以结果为导向的领导, 沟通, and problem-solving skills to meet or exceed client expectations. During his tenure at Tetra Tech, Brian has managed planning and 全球最大体育平台 task orders for the U.S. Army Corps of Engineers Transatlantic Middle East District totaling more than $75 million.
What are some of the common needs and challenges you see with your DoD clients?
Our clients need to have the right facilities and infrastructure to support their training, 作战任务, 或者他们想要完成的任何事情. I think my military background helps me understand their needs faster and immediately build trust because I’ve also worn the uniform.
What are the key factors in helping your clients achieve their goals and objectives?
I am able to multitask and focus on what’s important because I am organized and regimented. My time in the military trained me to manage the unexpected and overcome challenges, skills that are equally important as a 项目经理 in industry. I have honed these skills over time so that they have become an automatic part of my job. 我的责任, 作为团队领导, 项目经理, and task order manager is to ensure the end user is happy.
如果我们的客户不成功，我们也不会成功. My staff and I use master action item lists and detailed project schedules to keep clients informed regarding the key issues. These lists and schedules also help us stay on track with our clients and focus on the issues at hand to get them resolved expeditiously. 一般, the third time you discuss a plan is when you get the real answer, 或者客户的真实想法. 在客户会议上, 我们使用视觉效果, 网站计划, or floor plans and refine them every day over a one- to two-week period. We show them what the plan or 全球最大体育平台 could look like and confirm with the client that we correctly understand the client’s needs. Our team understands that the first idea may not be the final solution.
How do you help your clients achieve consensus among multiple stakeholders?
We give our clients the confidence that we know what we’re doing as professional engineers and architects and that we’re here to help them achieve their objectives. 你必须为他们的问题提供解决方案. 当客户告诉你他们想要“更大”的东西时,” you have to explain what the implications are going to be—our role is to collect information and come up with a consensus.
Often, when we’re doing planning charrettes, we make changes on the fly with the client right there. Our team knows that just because that’s the site plan today, 这并不意味着明天就会发生. We stay loose and flexible and adapt to changing needs and ideas because plans evolve over several iterations before we reach a decision. Infrastructure is generally one piece of many line items in a program, 当你和项目经理打交道的时候, they frequently don’t concern themselves with it unless there is a schedule issue. For me, having been in the military, getting it right means something. While some projects may involve just a facility or a water line, I know our projects are important regardless of the scope.
你是如何在紧迫的期限内完成任务的?
You meet tight deadlines by supplying the resources that are needed—you have to be proactive. 我们的工作速度非常快, and we’re willing to do it because we understand that success resides in getting a delivered facility that’s commissioned, 接受, 并准备好支持这个项目. 我们的很多日程安排从一开始就很紧张, but by applying higher-level resources and selecting the right team, 我们能够满足要求. 在我看来, teaming with good soldiers who are confident in their ability to deal with unexpected situations and can lead when necessary helps get the job done.
Quality assurance is another factor we use to ensure that we’re delivering a product that meets the task order requirement. 我们知道我们的客户很忙, so we help them by assuring them we will meet the project requirements and deadlines, 这样他们就少担心一件事了. We drive the project, agree to a schedule, and keep our clients up to date by having weekly meetings. We also coordinate with our counterparts throughout the week to keep the project on track. Moving review meetings around and providing interim submittals to help expedite the process are examples of how we accomplish being flexible, 会议的最后期限, and being a partner—it’s all part of how we execute our task orders.